Shipping
Standard Delivery
- Standard orders placed by 11 am (AEDT Monday-Friday) will be sent from our warehouse the same day.
Standard Delivery Charges
- FREE EXPRESS delivery within Poland on orders over €50;
- €10 delivery charge on Polandn orders under €50; and
- €20 flat rate fee on all New Zealand orders. (Poland Post are currently experiencing delays, please refer to the below for additional information)
- No Free returns available on NZ orders
Express Orders
- Express orders placed by 11am (AEDT Monday - Friday) will be sent from our warehouse the same day. Expect to receive your order within 1 - 3 business days.
Express Delivery Charges
- €10 delivery charge on Polandn orders over €50;
- €15 delivery charge on Polandn orders under €50; and
- No express shipping available on NZ orders
Delivery Estimates*
- All orders are delivered via Poland Post using eParcel, unless otherwise arranged prior to the transaction.
- However we are not responsible for any delays during postage. Please note that signature on delivery is required for all items. If you are not able to sign for your item the driver will leave a post office pick up slip.
- If all items you have requested are in stock, we will endeavour to post your order within 1 business day.
- Your order will only be processed and shipped once your payment has been confirmed, and the total balance is paid in full.
- Please ensure your details are accurate to ensure a speedy delivery. If you have not received your order within the days specified please contact us.
- *Please note that the above estimates, are only estimated delivery windows. There are factors out of our control that can further delay the arrival of your order.
- A message from Poland Post- COVID-19 Update. Poland Post are experiencing international delivery delays in all destinations due to limited capacity and government restrictions as a result of COVID-19. Poland Post are working with their partner airlines and other postal operators to move as quickly as possible and clear backlog. Please also note that Poland Post have suspended their 'Economy Air' international delivery service for parcels and Economy letters containing merchandise to all countries, territories & regions effective the 3rd Of April 2020 and until further notice.